Need help navigating tricky conversations?
Those who lead have to have challenging conversations often. The reasons for having these conversations vary but what remains true is that these conversations often lead to better results so even though they are tricky, they are a non- negotiable aspect of leadership.
If you are an observant leader you might notice that someone isn’t pulling their weight in a team. If this is the case, you must have a conversation with them about this — which is the tricky part. These conversations are not a personal attack, they are just a way of seeking improved performance from teams and individuals.
By thinking and planning ahead, you can ensure that every part of the conversation is directed at those positive outcomes.
These conversations are not a personal attack, they are just a way of seeking improved performance from teams and individuals.
The short video below shares some tips and tricks on how to navigating challenging conversations.
Tips & Tricks
- Choose the time and environment carefully
- Visualise a positive outcomes and practise the conversation in your head
- Understand your tone and pitch has the same or greater impact than the words you say
- Keep facts at front of mind i.e. manage your emotions.
- Power of the pause. Allow time/silence for your questions to be answered
Challenging Conversation Planner – LoE is FREE download and we encourage you to take a look, or better yet, put this into practise.
If you have any questions or comments, please feel free to drop them below.
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